Privacy Policy

At RawResolve, honesty and simplicity are at the heart of everything we do, including how we handle your privacy. Below, we clearly explain what data we collect, why we collect it, and how we use it.

 

Article 1 – Who are we?

We are RawResolve B.V., located at Badhuisweg 16, 2771 WC Boskoop, The Netherlands.

This privacy policy explains how we handle your personal data when you visit our website or place an order.

 

Article 2 – What data do we process?

We only process data that is necessary to provide our services properly, such as:

  • Name, address, and contact details
  • Payment information (processed via our payment partners)
  • Order details
  • Communication with us
  • Website usage information

 

Article 3 – Why do we use this data?

We use your data to:

  • Process and deliver orders
  • Communicate with you about your purchase
  • Improve our website and services
  • Send marketing communications (only with your consent)
  • Comply with legal obligations 



Article 4 – Who do we share your data with?

 We only share your data with parties that help us provide our services, such as:

  • Shopify
  • Payment providers
  • Shipping partners
  • Marketing platforms (only with your consent)

 We never sell your personal data.

 

Article 5 – How long do we store your data?

We store your data only as long as necessary for the purposes for which it was collected.

Some data must be retained longer due to legal requirements.

 

Article 6 – Cookies & tracking

Our website uses cookies to function properly and to understand how it is used.

You can choose between:

  • Functional cookies
  • Analytical cookies
  • Marketing cookies
  • You can always adjust your preferences via our cookie banner.

 

Article 7 – Newsletters and marketing 

You will only receive emails if you have signed up for them.

You can unsubscribe at any time.

 

Article 8 – Your rights

You have the right to:

  • Access your personal data
  • Have your data corrected or deleted
  • Withdraw your consent
  • Object to certain processing
  • File a complaint with te Dutch Data Protection Authority. 



Article 9 – Contact

Do you have questions about privacy?

Email us at support@rawresolve.com

You may also file a complaint with the Dutch Data Protection Authority.

 

Article 10 – Changes

We may update this privacy policy from time to time.

We recommend reviewing it occasionally.

If there are major changes, we will inform you.

 

Article 11 – Security

We take appropriate technical and organizational measures to protect your data against misuse and unauthorized access.

In short: your privacy is in good hands at RawResolve.

If you have any questions, feel free to contact us.